At Indi Print Portal, we aim to provide reliable digital document, printing and online service tools for retailers and digital service centers.
Important Refund Notice
Please carefully review the service, plan or wallet recharge details before making a payment. Digital services and account credits may not be refundable once processed, subject to applicable circumstances and applicable law.
Sales & Refunds
Due to the digital nature of our services, purchases or successfully processed digital services are generally considered final. Once a service has been delivered, processed or consumed, cancellation or refund may not be available.
Wallet Recharge & Account Balance
If your account supports wallet recharge or prepaid service credits, please verify the amount and account details before completing the transaction.
Wallet balances or service credits may be non-refundable after successful crediting or use, except where a refund is approved by the administration or required under applicable law.
Support & Troubleshooting
We want your experience with Indi Print Portal to be smooth. If you experience a technical problem, failed service response or document formatting issue, please contact our support team before requesting a refund.
Technical Service Issues
In cases where a payment is successfully deducted but a service is not delivered due to a technical problem, our team may review the transaction and determine an appropriate resolution based on the transaction details.
Need Help With a Transaction?
If you face a technical issue or have a question about a payment or service, contact our support team with your transaction details.
[email protected]Support Response Time
Support requests are generally reviewed as soon as reasonably possible. Depending on the nature of the issue, account verification, transaction information or technical investigation may be required before a resolution can be provided.
Policy Agreement
By creating an account or using services provided by Indi Print Portal, you acknowledge that you have reviewed and accepted this Cancellation & Refund Policy.
For additional information about platform usage, please read our Terms & Conditions .
Contact Us
If you have questions about cancellation, refunds, wallet transactions or digital services, please contact us through our official Contact Us page.